WordPress Maintenance
Your website is online and it’s awesome? Good for you!
Backup, updates, security, monitoring, …
Our WordPress maintenance ensures that it always stays as good as new.
WordPress & Maintenance
WordPress & Maintenance
Over time, your website becomes vulnerable to hackers.
This can lead to inaccessibility or even replacement of the entire website.
Regular maintenance is essential for the long-term viability of your WordPress!
Regular update
An updated and secure WordPress, from theme to plugins
Increased security
WordPress protected against attacks by WordFence and Sucuri, among others
Secure backups
Always go out covered with a WordPress backup. That's the rule.
Comprehensive customer reports
Comprehensive customer reports
Premium plugins licenses
We support the licensing of several pro plugins! Elementor, WPBakery, Divi, Ninja Form, Updraft, WPRocket, ...
VIP support at your side
We stay by your side as WordPress support. Your very own helpdesk to assist you with your website.
Got a question about WordPress?
We're here to help 🙂
Our maintenance solutions
What does our maintenance solution cover?
In detail, here’s what we do for your website:
basics
security
Fullest
We update all supported plugins and themes on a daily basis. Updates take place at least two days after release, except in the event of a security alert.
We update all supported plugins and themes on a daily basis. Updates take place at least two days after release, except in the event of a security alert.
- The Basics:
- The Security:
- The Fullest:
Our backups are duplicated on several servers in Switzerland and Europe.
- Weekly
- Daily
- Twice a day
Our backups are duplicated on several servers in Switzerland and Europe.
- The Basics: Weekly
- The Security: Daily
- The Fullest: Twice a day
Our backups are kept for a minimum of 6 months to prevent dormant backdoors.
- 6 mois
- 12 mois
- 18 mois
Our backups are kept for a minimum of 6 months to prevent dormant backdoors.
- The Basics: 6 months
- The Security: 12 months
- The Fullest: 18 months
Overrun: €4 per GB per month
- The Basics: 30 Go
- The Security: 60 Go
- The Fullest: 100 Go
Checking that your website is accessible. Every 5 minutes, we ping your website to make sure it’s online and responding.
Checking that your website is accessible. Every 5 minutes, we ping your website to make sure it’s online and responding.
- The Basics:
- The Security:
- The Fullest:
Promo plugins : Elementor Pro, Divi, WPBakery, WPStackable, WP Automation, WPRocket, Ninja Forms, WP Forms, Gravity Form, The Event Calendar Pro, Event Ticket, Better Notification for WP, Bussiness Review, Updraft Pro, Advanced Custom Field, ….
Promo plugins : Elementor Pro, Divi, WPBakery, WPStackable, WP Automation, WPRocket, Ninja Forms, WP Forms, Gravity Form, The Event Calendar Pro, Event Ticket, Better Notification for WP, Bussiness Review, Updraft Pro, Advanced Custom Field, ….
- La base :
- The Security:
- The Fullest:
Our VIP support service includes a helpdesk for all maintenance requests and any WordPress questions requiring less than 15 minutes, covering 95% of inquiries. We do our utmost to respond promptly to your needs.
- 72 heures
- 48 heures
- 24h
Our VIP support service includes a helpdesk for all maintenance requests and any WordPress questions requiring less than 15 minutes, covering 95% of inquiries. We do our utmost to respond promptly to your needs.
- The Basics: 72 hours
- The Security: 48 hours
- The Fullest: 24h
The VIP support includes an annual total of 1 to 4 hours for WordPress assistance. Beyond this quota, additional interventions can be offered on a quote basis or at an hourly rate, according to needs.
- 1 hour
- 2 hours
- 4 hours
The VIP support includes an annual total of 1 to 4 hours for WordPress assistance. Beyond this quota, additional interventions can be offered on a quote basis or at an hourly rate, according to needs.
- The Basics: 1 hour
- The Security: 2 hours
- The Fullest: 4 hours
Website availability, number of backups, loading speed, number of products sold, number of security scans, plugin updates, theme updates, … Everything that’s happened to maintain your website over the past month.
Website availability, number of backups, loading speed, number of products sold, number of security scans, plugin updates, theme updates, … Everything that’s happened to maintain your website over the past month.
- The Basics:
- The Security:
- The Fullest:
A report containing your key Google Analytics and Search Console statistics. A complete overview of your website’s position. How many visitors, most viewed pages, number of impressions and clicks on Google, …
A report containing your key Google Analytics and Search Console statistics. A complete overview of your website’s position. How many visitors, most viewed pages, number of impressions and clicks on Google, …
- The Basics:
- The Security:
- The Fullest:
Ensure optimal management of your online store with dedicated support. This premium service guarantees the growth of your business with complete security and peace of mind.
Ensure optimal management of your online store with dedicated support. This premium service guarantees the growth of your business with complete security and peace of mind.
- The Basics:
- The Security:
- The Fullest:
Have you updated it?
WordPress updates are essential. Nearly 9 out of 10 hacks are caused by a security breach caused by an outdated WordPress. And updating WordPress takes time, so it’s best to plan ahead for the long term.
We update WordPress, themes and plugins daily (see the list of supported plugins).
Have you backed it up?
Without an effective backup system, your website and all its content are at the mercy of malicious hackers, spambots and traditional “human error”.
Better to think about it before!
Have you secured it?
WordPress benefits from a professional code and, thanks to updates, is rarely the cause of a hack. But with 60,000 free plugins and 10,000 free themes, the risk also comes from elsewhere.
Our security measures are designed to keep the risk to a minimum, and close the door on hackers for a long time to come.
A monthly report?
To keep an eye on the situation of your website, we offer web usage reports. The annual report is included in all our packages. It summarizes all the actions implemented throughout the year. The monthly report keeps you informed of your site’s performance at the beginning of each month. We also include SEO reporting via Google Analytics and Search Console.
Is your website online?
Thanks to our monitoring tools, we make sure your site stays online at all times. Your site must be accessible at all times, and if it isn’t, an alert is triggered.
You’ll be kept informed of your website’s availability via our monthly report.
Your WordPress support, yes!
Getting to know WordPress can be time-consuming, and small questions can quickly become very annoying.
With our maintenance plans, we cover the technical side of your website’s evolution. And our support team is always ready to help you with any questions you may have about managing the editorial part of your website.
Your very own WordPress VIP helpdesk.
Improve your wordpress!
WordFence, the well-known WordPress security plugin,
blocked between 3 and 4 millions attacks every month.
97% of WordPress hacks are the result of not following proper security rules.
- 39% of hacked WordPress were using an obsolete version of the CMS.
- Nearly 50% of WordPress devices are affected by a security flaw caused by an outdated or poorly coded WordPress plugin or theme.
- Around 8% of WordPress accounts have been hacked because the password was too weak.
(source : wordfence.com/threat-intel)
So, have you updated and backed up your website?
Is your WordPress well protected?
Are you up to date with the latest security alerts?
Frequently asked questions
Your WordPress needs to be updated regularly to avoid crashes and hacks.
Not maintaining your WordPress site can expose it to several risks:
Security vulnerabilities: Without regular updates, your site may become vulnerable to hacking attempts and malware.
Poor performance: Outdated plugins, themes, or WordPress core can slow down your site, affecting the user experience and SEO.
Compatibility issues: Updates from third-party services or new PHP versions might cause conflicts with an unmaintained site, leading to crashes or errors.
Data loss: Without proper backups, you risk losing important data in case of a technical failure or security breach.
Downtime: Your website may experience downtime, leading to lost traffic and potential revenue.
Regular maintenance ensures your site stays secure, performs well, and remains compatible with all necessary updates.
We set up your maintenance using professional tools and ensure that your WordPress site stays up to date.
Keep your WordPress healthy and online. All the time.
Do you have a question about your site? We’re here to help. The first 15 minutes are always included, and it’s amazing what we can do in 15 minutes!
After that, or if your request goes beyond standard technical maintenance, we provide a quote or estimate with billing based on time spent.
In total, we allocate up to a maximum of two hours per year for all your questions. And in 99% of cases, that’s enough.
(And we’re not counting every 5 minutes either…)
If you exceed the initial 15-minute session, we switch to billing at €75/hour or we can provide a detailed quote for further work.
This ensures that you get the necessary help while being transparent about costs.
No.
Maintenance covers technical updates to ensure your website remains in the best possible condition.
The look is subjective. The choice of tools as well. And we don’t judge.
For any updates outside the scope of maintenance, we are here to advise you and can provide a detailed offer if you wish.
Our maintenance adapts to your tools and follows your site over the years.
We adjust, but we do not offer a free audit as part of technical maintenance.
We are here to advise you and can provide a detailed offer if you wish.
Yes, almost all.
Our WordPress sites automatically come with a maintenance package.
For other sites, we first need to confirm their compatibility. Depending on the site, we may need to clean it up beforehand to install maintenance under optimal conditions. In such cases, we will send you an upgrade quote.
Custom plugins are checked during the installation audit. If necessary, we may provide an upgrade quote to ensure your site can fully support the maintenance services.
Our security checks are handled by WordFence and/or Sucuri.
In addition, we maintain active technology monitoring and perform regular pings to ensure your website remains accessible at all times.
This way, your site is always protected and performing optimally.
We have been working with WordPress for 10 years for various clients and websites, and we got tired of taking over WordPress sites with no updates or even backups. We take pride in doing things right, and everyone needs maintenance that runs smoothly.
We quickly roll back to a previous version to ensure your website works properly again. Then, we’ll look together at the most pragmatic solution to consider.
Every WordPress is different, and if our maintenance packages aren’t enough, we offer custom WordPress support.
Don’t hesitate to reach out to us if you have any specific needs!
Yes, you can cancel your plan at any time. Your subscription will not be renewed, and you can continue to benefit from the service until the end of the current term.
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